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Several years ago, we needed a new phone system.  Don’t get me wrong, our old system still worked, but we had outgrown throwing the cordless phone back and forth to each other.  I had read about VOIP systems and I was ready to give it a go.  So, we filled out a form on a few websites and waited. Within a few hours, someone from each company had called and was ready to sell us our dream system. However, in the mean time, we got busy again.  For the next month, we were swamped and were just doing business. I didn’t have time to evaluate and implement that new phone system.

Do you know what happened?  After 30 days, every one of those sales persons had forgotten about us and stopped calling.  My need had not gone away.

I”m not perfect, and I do occasionally not follow up on legitimate opportunities.  BUT, our company works hard to implement good systems.  We use the tools we host and support.  If you call and say that this is your busy season, we have a system to get in touch with you and reach back when the time is more opportune.

Oh, back to that phone system.  After 30 days, only one guy had marked us for a follow up out of all the original requests.  He got the business.

For More information on how to keep track of your customers, call (866)710-4228 or send us an email through our website.

Have you been trying to decide between Mail Chimp and Constant Contact for Email Marketing? Both programs work well depending on your businesses’ size and needs, but consider instead Swiftpage Act!, which integrates e-marketing seamlessly with your CRM database so you can easily leverage and build upon your contacts and customer details.

Integrated Swiftpage emarketing services enable you to easily separate your prospects and customers, then design, send, and track professional, luring email campaigns that reach the right contacts with their desired information. Act! Easily creates and customizes professional looking, mobile-friendly templates for your email campaigns.

You can peruse the easily analyzed graphs and intelligent call lists that automatically recommend hot leads to follow up with, generating higher sales. Act! emarketing will email up to 500 contacts at no additional charge.

You have the ability to send an email right from ACT! no exporting lists, and the results populate the customer record, which creates a quicker process. You can also embed a survey or web form into your website, write the information directly into Act!, and automatically execute a Drip Marketing Campaign to begin upon submission of the form.

Tandem CloudTop specializes in working with small to medium sized businesses, providing a virtual desktop for full access to many popular programs, including QuickBooks through the cloud.  We use the software that we host on a daily basis in our own business, which makes us very comfortable working with organizations that use accounting, CRM and quoting applications.

We do not outsource or resell another service, which many other hosting providers do. With Tandem CloudTop, you will receive a more personalized experience from setup through support, to expanding your company. When you need help, we will know your name and provide quick support because of having personal experience with your company.

Whether you want to work from home or have a geographically dispersed team, our hosting services are ideal for allowing you real time access to critical company resources in a reliable, redundant environment.