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Here are some things to remember during hurricane season, or if you receive a Hurricane Watch or Warning:

• Fill up your gas tank, everyone has  seen people trying to get out of town, only to run out of gas in traffic.
• Charge any devices that you may need to use, especially cell phones and computers.
• Set your refrigerator and freezer to the lowest setting before the storm hits and make sure not to open it frequently so that your food stays cool and doesn’t spoil. Consider putting a thermometer in your refrigerator to make sure that food is at an acceptable temperature. Temperatures about 40 degrees F rapidly grow bacteria.
• Ready your disaster supply kit, including; first aid, batteries and flashlights.
• Make sure you have enough food and other essential supplies in case you are flooded in or lose power.
• If there is a hurrican warning, defintely board up your windows and remove or secure any items that could blow over and cause damage in strong winds.
• Remember to stay safe and don’t go into flooded waters, there can be hidden dangers in the water, and electrical currents from downed power lines.

Many people want to know if they can move files between their desktop and their hosted environment.  The answer is yes, with a few simple steps:

To copy files from your Citrix Session to your Local PC/Desktop, follow these steps:

– From your Citrix desktop, double click the “My Computer” icon. Note that the “My Computer” icon may be renamed to the server name

– Navigate to the file you want to copy inside of your Citrix session

– Right-Click the file and select “Copy”

– Go back to the “My Computer” icon and double click it once again

– You will now notice that in the “Network Drives” section, a list of drives that are actually your LOCAL PC drives.

– If you want to connect to your local PC’s C: drive, just double click the “C$ on ‘Client'” icon

– You will now see the folders refreshed in your window to show your local PC’s C: drive

– You can now pick a folder on the local PC C: drive and copy your file into that folder. To do so, Right-Click in the folder where you want to copy the file to and select “Paste” option to paste the file FROM CITRIX TO YOUR LOCAL PC

– On your local PC, you can now navigate to the location you decided to copy the file to and you will be able to see the copied file there.

To copy files to your Citrix Session from your Local PC/Desktop, follow these steps:

– From your Citrix desktop, double click the “My Computer” icon. Note that the “My Computer” icon may be renamed to the server name

– You will now notice that in the “Network Drives” section, a list of drives that are actually your LOCAL PC drives

– If you want to connect to your local PC’s C: drive, just double click the “C$ on ‘Client'” icon

– Navigate to the file you want to copy on your local PC

– Right-Click the file and select “Copy”

– Now within your Citrix desktop, Right-Click your Citrix desktop and select “Paste”

– The file should now be copied onto your Citrix desktop

– You can now move it anywhere you want to store it properly within the Citrix environment

NOTE: Depending on the speed of your internet connection and the size of the file, the transfer speed may vary.

Give us a call at 866-710-4228 or send an email for more information on cloud hosting.

We have found the Citrix Receiver to be an invaluable tool when implementing hosted services, but in certain situations being able to use a web browser can be a preferable option.

Fear not, our hosting platform has the ability to access your account through a web browser as well. For instance, if you have to use an alternative pc or laptop, in a pinch, or on the road, you can simply use the browser rather than downloading the citrix receiver. You will still be getting the added security benefits of citrix, with this option.

This is also a great alternative available if you are unable to log in. While our IT Engineers fix your problem, you can still access your files from anywhere using the web browser, and your desktop will appear exactly as it was before.

Already have hosting with Tandem CloudTop? Using Internet Explorer, go to https://my.cloudtopoffice.com and simply login with your username and password.

If you are interested in having your software hosted, please send us an email, or call 866-710-4228. We would love to help you find a solution!

Deciding to move to Hosted QuickBooks can be a daunting task, but one thing that you want to make sure is that you will have the ability to email from QuickBooks. Here are your options and how to set up your account to easily email invoices, reports and statements through QuickBooks.

You have the option of either adding Outlook and Excel (additional charges apply) or you can use the built in email client in QuickBooks, configured with our mail server and send directly from there, which is actually a more reliable option.

QuickBooks Web Mail

From the QuickBooks Edit menu, select Preferences and click Send Forms.

Select Web Mail and click Add.

Fill out the Add Email Info and click OK.

Click OK to save the changes.

For Default Messages – Go to Edit/Preferences and select Send Forms. Now select the Company Preferences tab. The first drop down box allows you to select the type of transaction you want to change the default message for. The rest is pretty self explanatory. By changing the default message you save lots of time by only having to personalize each message a little bit when you feel it is necessary.

Outlook

Create an Outlook email profile.

You will need following information to set up Outlook as your email client: Username, Password, Email server address.

Set up Outlook in QuickBooks.

From the QuickBooks Edit menu, choose Preferences and select Send Forms.

Select Outlook and click OK.

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When you sign up for Hosted QuickBooks, don’t worry, we will help you get everything set-up with our friendly in house support, right from Sugar Land, Texas.

For more information on QuickBooks Hosting send us an email, or call (866)710-4228.