About CloudTop Office
CloudTop Office works with small‑ to medium‑sized businesses and sales teams, providing virtual desktops for secure access to popular business applications. With deep experience in CRM and sales operations, we comfortably support organizations that rely on CRM, quoting, and accounting tools.
Our hosting services are ideal for geographically dispersed teams, enabling real‑time access to critical company resources in a reliable, redundant environment.
Our History
CloudTop Office was incorporated in early 2000, beginning with CRM consulting, Act! training, and end‑user training for Microsoft Office, QuickBooks, and Crystal Reports. We’ve worked with Act! since 1994 and became Act!‑certified in 2000.
From the start, we’ve helped hundreds of small businesses and sales teams adopt Act! to improve productivity, increase sales, and manage pipeline performance. Over time, we expanded into virtual hosting for a range of applications, including Act!, GoldMine, QuoteWerks, QuickBooks, and Sage.
Our Qualifications
Our US‑based team includes professionals with bachelor’s and advanced degrees. We are Zoho Certified Partners, Certified Zoho Consultants, and now Avalara Certified Implementation Experts, specializing in CRM implementation, business process optimization, and AvaTax implementations. We maintain certifications across QuickBooks Enterprise, QuoteWerks, Microsoft (including Microsoft 365/Office), VMware, Parallels RAS, and network security disciplines.
We hold partner agreements with Zoho (Certified Partner Program), Intuit QuickBooks (Authorized Commercial Host), QuoteWerks (Hosting Partner Program), Microsoft (Hosting Provider Program), Act! (Hosting Provider Program), and now Avalara (Certified Implementation Partner). Our expertise extends to QuickBooks Enterprise hosting with full add-on support, seamless third-party integrations, and certified AvaTax sales tax automation implementations.
Our Data Center
CloudTop Office runs on Microsoft Azure in U.S. regions with built-in redundancy for reliability. Azure provides high availability, low latency, and scalable performance on a secure enterprise-grade cloud platform.
Facilities are staffed 24/7/365 and meet rigorous standards for power, security, and environmental controls ideal for small- and medium-sized businesses.
For questions about our Data Center, please call (866) 710-4228
Infrastructure & Services
💼 Business Applications
- ✓ QuickBooks Desktop & Enterprise
- ✓ Act! CRM all versions & editions
- ✓ QuoteWerks quoting software
- ✓ Sage 50 & Drake Tax Software
- ✓ AvaTax sales tax automation
🔗 Seamless Integrations
- ✓ Any desktop application supported
- ✓ Custom software configurations
- ✓ Legacy system compatibility
- ✓ Third-party add-on support
- ✓ AvaTax integration expertise
⭐ Boutique Service
- ✓ Personalized setup & configuration
- ✓ Flexible custom pricing models
- ✓ Dedicated account management
- ✓ Small business focus & expertise
🇺🇸 US-Based Support
- ✓ 24/7/365 live support always
- ✓ US-based technicians only
- ✓ No outsourced call centers
- ✓ Direct access to our team
🛡️ Enterprise Reliability
- ✓ 99.9% uptime guarantee
- ✓ Microsoft Azure cloud platform
- ✓ Automated daily backups
- ✓ Bank-level security standards
🎓 Expert Consulting
- ✓ Act! certified since 1994
- ✓ QuickBooks setup & optimization
- ✓ CRM implementation & training
- ✓ AvaTax certified implementations
- ✓ Custom workflow development
Meet Our Team
Jon Klubnik
Owner and Founder
Jon is a former NASA engineer and started CloudTop Office in early 2000 after spending 8 years on 38 Space Shuttle flights at NASA’s Mission Control Center. He earned a B.S. in Aerospace Engineering from Texas A&M University and master’s degrees in Christian Education and Business Administration (MBA). His background in sales, sales management, and IT gives him a strong blend of technical and business expertise.
Robert Formby
Customer Technical Support and CRM Consulting
Robert is a former Project Manager and has been with CloudTop Office since 2006. A graduate of the University of Houston, he enjoys birding and watching sci-fi. He has traveled to twelve countries, speaks bad Spanish and worse French.
Joshua Honeycutt
Technical Support, Certified Zoho Consultant & Avalara Implementation Expert
Josh is a Customer Technical Support specialist, Certified Zoho Consultant, and Avalara Certified Implementation Expert, formerly with Intuit Data Services, with extensive experience in QuickBooks Desktop/Online and their integrations. He holds an Associate’s degree in Information Technology, a Zoho CRM certification, and Avalara AvaTax Implementation certification, with deep expertise across the Zoho One stack and sales tax automation solutions. In his free time, he enjoys 3D printing, working on his car, spending time in nature, and exploring new cities.
Abbigail Griffith
Accounting Associate
Abbigail is a former CSR of 5 years with a Bachelor’s Degree in Accounting. She plans to further her education with a Master’s degree in child education. She received her SRNA Certificate and license before graduating high school. She loves to travel, paint, spend time with friends and family, and binge watching TV shows. Abbigail has a passion for helping and caring for people.
Stacy Wanjiku
Customer Engagement & Operations
Stacy graduated with a Bachelor’s degree in Business Management and brings a strong background in customer engagement and operations. She enjoys building lasting relationships with clients and making sure they get the most value from their solutions. Fluent in both English and Swahili, Stacy bridges cultures and connections with people. She is passionate about growth, technology, artificial intelligence, and helping others succeed.
What Our Customers Say
Don’t just take our word for it – hear from businesses who trust CloudTop Office
Customer Spotlight
“CloudTop’s solution has been the most user-friendly environment so far. The setup was a breeze, they took over my session, uploaded my files and logged in the users and it was done. Their hosting solution is mirrored in the quality and ease of use as maintaining your own servers, without the high cost of running them yourself. CloudTop Office has been great in their support. Every time I have called or emailed I get a quick response and the issue is handled right away.”
Customer Spotlight
“CloudTop’s responsiveness is excellent. The support team, including Jon, Robert, and Josh, is very helpful and never makes me feel uncomfortable when asking questions. Any issues we’ve encountered were resolved quickly. I haven’t experienced any lack of support or issues with the service.”
Ready to Get Started?
Join hundreds of businesses who trust CloudTop Office for their virtual desktop solutions. Let’s discuss how we can help your team work more efficiently.
🕐 Available 24/7 for Live Chat | 📞 Sales: Mon-Fri 8AM-6PM EST